Accommodation Manager/Housekeeping Manager

  • Donegal
  • Bd Recruitment
Accommodation Manager/Housekeeping Manager As one of the longest established Hotels in Co. Donegal renowned for its unique setting with idyllic views of Co. Donegal. Within minutes of stunning coastal drives, beaches and signature discovery points of the famous Wild Atlantic Way, this Hotel is the perfect location for you to stay. It has the setting to host beautiful Weddings and Civil Ceremonies for between 50 – 400 guests. Is also famous for its hosting of music events and you can dine in its fabulous restaurants. It is renowned for its staff friendliness and this is a wonderful opportunity for someone to come and join this amazing team. Duties: * Managing the daily activities of the Housekeeping department. This includes appropriate cleaning of all bedrooms and all public areas. * Planning, organising and directing team members to ensure the highest standards of guest satisfaction. * Conducting daily inspections to include checking of all public areas and bedrooms to ensure adherence to the level of cleanliness expected in a 5 Star Property. * Ensuring that cleanliness and condition of each area meets designated standards. * All rooms are to be checked by the Accommodation Manager. As well as all other rooms within the hotel to ensure that cleaniness is to a high standard. * Training of all new housekeeping staff members to the required standard. * Supporting and delivering training to existing team members and actively develop the skills and knowledge of the department as a whole. Moreover, they are responsible for supervisor development, performance reviews and progression planning. * Uphold the highest standards of cleanliness, health & safety, and conduct. Ensure that sufficient staffing is present to meet the daily business demands. * Need to communicate anticipated business demands daily with each employee and ensure staff’s knowledge of hotel services, features, and amenities. * Monitoring and ensuring that the Housekeeping staff performs their duties to the hotel’s expected level of service. * Assisting the Housekeeping staff whenever necessary in performing all duties as well as accommodating all guest requests in an efficient manner. * Ensuring that all pertinent information is documented in the logbook daily. * Reporting all maintenance issues promptly to the maintenance department as well as following up to ensure they are rectified to the appropriate standard. * Check vacant rooms, verify status and update status of discrepant rooms throughout the shift. * Liaise and develop excellent relationships with all relevant departments to ensure the efficient running of your department * Ensuring that all employees maintain the highest possible standard of personal hygiene, appearance, body language and conduct * Adhere to all hotel and company policies and procedures. * Purchase, re-order and maintain housekeeping supplies and inventory. * Maintain the housekeeping budget, weekly stock take. Requirements Must have a minimum of 3 years experience of working as an Accommodation Manager/Housekeeping Manager is a MUST. Good people management skills. The ability to motivate people, delegate tasks and work as part of a team. Strong communication skills. Excellent customer service skills. Financial planning and budget management skills. Supervisory or Leadership skills