Kurt Geiger, Concession Manager, Full Time, Permanent

  • Dublin
  • Brown Thomas
GET TO KNOW USWe Are One. At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self. KNOW THE ROLE Ensure customer service is of the highest standards at all timesBe a role model for your team and Kurt Geiger with your own service standardsEnsure all store and company sales targets, policies and procedures are met and maintainedActively liaise, communicate and develop good relations with your team and Senior ManagementMaintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of developmentRota your team effectively and ensure optimum cover during peak trading periodsProtect the Kurt Geiger brand and ensure all team members meet personal presentation standardsEnsure your boutique maintains excellent visual presentation which is consistent with company guidelines KNOW WHAT WE'RE LOOKING FOR Have at least 1 years experience in a high turnover, fast paced store/concession management roleBackground with a fashion-forward footwear, accessory or fashion brand - luxury experience preferredA customer service ambassadorProven ability to drive a large teamRepresentative of our luxury/fashion forward brand in every way Benefits: Competitive basic salaryGenerous bonus structureEnviable discounts If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism KNOW HOW WE WORKExperience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.