Retail Operations Supervisor

Company DescriptionSports Direct is THE retail success story of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind blowing continued expansion plan.Part of our success is owed to our dynamic, commercially driven and passionate Managers and with growth comes opportunity so we are looking for an experienced Operations Supervisor to join us in building the future and sharing in our success! Job Description Promotions passing by? Boss gets all the credit and reward? Not recognised as a high achiever? As part of our Sports Direct Management team your talent will be managed to ensure you reach full potential and have a world of opportunities to explore.Your Role:Lead the team to drive operational excellence Supervise work, check completion and deliver to expectations set by store managerManage stockrooms and back of house areasTightly control stock loss across the storeUse business communication tools for completion of tasks and ensure your team understand all key functionsUnderstand all process and procedures and set the example for othersDemonstrate good practice with seasonal guidelines, campaigns and merchandising principlesMaintain store environment and housekeeping standardsUnderstand company policy and rules regarding security measures and demonstrate compliance and controlsUnderstand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirementsUnderstand product features and benefits, ensuring knowledge is kept up to date in line with new productsUnderstand KPI targets and expectations to achieve resultsDemonstrate commercial awareness and adopt right product, place and time complianceEngage with and feedback issues to contribute to the wider businessSupport with identifying development needs within the teamSupport senior management to coach the teamDemonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store Qualifications Your Profile:Responsible and trust worthyExperience of working with high volumes of product and stockAbility to drive sales through excellent serviceAbility to motivate a team with effective communicationCompliant with the ability to police procedures and policies through your peoplePassion for retail, people and developing a careerConfident leader who can motivate and challenge others to deliverPromote the Frasers values and our culture to internal and external parties