SPA Supervisor

  • Kenmare
  • Park Hotel Kenmare

To ensure the delivery of a high standard of customer care and service is provided at all times in every area of the business in the Samás Spa.Perform treatments ensuring all treatments are carried out to the highest possible standard in accordance with training guidelinesManage daily bookings efficientlyTo ensure new staff have had the adequate training to deliver the highest standard of customer service.To ensure the hygiene and cleanliness of the Spa area, treatment rooms and implements that are required to perform treatments should all reach health and safety levels.Stock control including the ordering of retail and salon products should be carried out on regular occasions.Developing promotional opportunities to maximise the business potential.Rostering adequate levels of staff in conjunction with the manager.To liaise with the manager on a weekly basis with regard to any issues / incidents which may occur in the SpaTo ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay from all departmental personnelComplimentary Healthy Meals on dutyUniformsFamily & Friends discount ratesA day off on the day after your birthday to celebrate properlyCylcle to Work schemeExcellent Training and Personal developmentPotential to gain experience in other departmentsProfessional Therapist qualification required (ITEC or CIDESCO) Be enthusiastic, confident and passionate about the wellness industry