Field Service Engineer

Due to continued growth and expansion, we currently have a vacancy within our Service Team. The role will be based out of RDS offices in Mullingar, but with a requirement for frequent travel throughout Ireland & occasional Travel outside Ireland as per business and customer requirements. Reporting to the Customer Support & After-Sales Manager, the role will include (but will not be limited to) the following duties: Servicing, maintenance and repair of robots in accordance with company guidelines/ standard operating procedures and to the satisfaction of the customer. Delivering a prompt and professional service at all times. On-call work (per the on-call roster) as required by the business/ customers. Provision of training to staff and customers in areas such as robotic maintenance and operations. Working closely with the Customer Support & After-Sales Manager and service team to continuously improve the service, customer support and after-sales department. Support on-site operations as and required. Education/ Experience/ Skills Required Mechanical qualification/ experience a distinct advantage. Experience working in the robotics sector a distinct advantage. Ability to read and understand technical drawings. Excellent interpersonal and communication skills. Ability to identify and diagnose problems.