Référent(e) Contrôles Operationnels F/H - CDI

As Operations Control Lead, you will have a cross-functional impact on operations to ensure that the company's operations run smoothly and under control. Your role will be to: Develop, implement and maintain the Operational Controls frameworkValidate the effectiveness of Operational ControlsSupport various functions in the design and implementation of their Operational ControlsDefine KPIs, perform data analysis and support visibility of Operational ControlsYour main responsibilities will be to:Ensure control effectiveness and compliance with regulations and internal policiesCarry out risk assessment and mitigation strategies to minimize operational risk exposure (FMEA) of internal activities (premiums, claims)Lead the design, maintenance and documentation of internal control processes in collaboration with the Operational Excellence team to mitigate operational risks and ensure operational efficiency.Inventory all existing controls and identify areas for improvement (standardization, centralization opportunities, optimization and automation) to enhance operational efficiency and effectiveness.Support the various functions in the design and implementation of controls to mitigate existing or new risks ( new process, new product, organizational change...)Define performance risk metrics and work with the Data Analytics team to create tools and dashboards for data reporting and analysis to improve visibility of controls and operational processesKeep abreast of industry regulations and best practices to ensure that the company's operational controls remain compliant and effective.Your ProfileProfile required:Proven experience in Operational Controls, Risk Management or Compliance in the insurance or services sector.Experience in the development and implementation of operational controls and process improvement initiatives (based on failure modes, effects and criticality analysis - FMEA).4/5 years' higher education in engineering, risk management or a related fieldCertification in risk management or compliance ( CRM (Certified Risk Manager), ARM 54/55 (Associate in Risk Management), CPCU (Chartered Property Casualty Underwriter) is a plus.Fluency in French and EnglishProficiency in MS Office applicationsExcellent analytical and problem-solving skills to effectively identify and mitigate operational risksProficiency in data analysis and performance metrics to promote operational excellenceOrientation towards control documentationAbility to adapt to a fast-paced, dynamic work environment and drive positive changeExcellent communication and interpersonal skills to collaborate with multidisciplinary teamsAbility to coordinate resources to achieve objectives and manage stakeholders at all levelsResponsiveness, Organization, Results orientation, Excellent interpersonal skills.Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract).AXA Partners iscommitted to diversity and inclusion, onanequal basis.#LI-ENAbout AXAAXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention. Our mission: Empower people to live a better life. Our values: Customer First, Courage, Integrity and One AXA.About the EntityAXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters. What We OfferBy joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.