Duty Manager

Duty Manager  Job Purpose To oversee the smooth running of all departments daily and to liaise with all department heads regarding relevant details i.e. customer service, training, Health & Safety & maintenance. Main Duties:  To carry out all management duties as per the agreed standards. To take control and responsibility for Management shifts. To oversee the smooth running of all departments. To be responsible for all the day to day queries, complaints or problems that arise in the hotel. To ensure the highest level of customer care is practised at all times. To assist with the training of employees where necessary. To monitor the hotel functions book and familiarise yourself with all additions and changes. To liaise daily with Deputy General Manager and F&B manager to forecast Hotel business on a weekly basis and to plan accordingly. To assist and carry out training as required and to document the same. To attend the weekly heads of department meetings. To ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises. Very competitive salary for the correct candidate