Hotel Duty Manager

The  Sheraton Athlone Hotel , a member of the Hodson Bay Group, invites applications for the role of  Duty Manager . We offer an enriching work environment and the chance to collaborate with a dedicated team, as we are affiliated with an International Brand. If you are someone who embodies qualities like flexibility, passion, honesty, and excellence, we'd like to hear from you. This role presents a multifaceted opportunity, primarily focused on Food & Beverage and Guest Relations. You'll have the chance to interface with various aspects of hotel management to ensure efficient and timely service to our guests. Key Responsibilities: Undertake managerial tasks in accordance with established standards. Lead management shifts, overseeing all relevant activities. Ensure seamless operations across all departments. Manage and coordinate functions and conferences hosted at the hotel. Interface effectively with guests and the management team to resolve complaints swiftly. Uphold the highest standards of customer service at all times. Assist in staff training as required. Contribute to Health and Safety measures for staff, guests, and other individuals on the premises. Administer emergency and safety procedures, such as fire drills. Benefits: Access to Sheraton Fitness facilities Complimentary meals during work hours Free on-site parking while on duty Staff discounts at our Spa facility Exclusive Rate Discounts at almost 8,700 Marriott International properties in 139 countries Hodson Bay Group exclusive offers Additional motivational incentives including Employee of the Month Active Sports & Social Club Qualifications and Experience: Minimum of 1 years' experience in a comparable role in the Hospitality sector High proficiency in both written and spoken English Exceptional interpersonal abilities Strong organisational and communication skills If you fit this profile and are excited about this opportunity, we encourage you to apply. Come be a part of a team that values excellence and guest satisfaction above all else.