Spa Supervisor

  • Ballymoney
  • Seafield Hotel And Resort
We are looking for a passionate, confident and hard working  Spa Supervisor  to join our team. The successful candidate will be focused on providing an excellent level guest service. Previous spa experience is essential. Main Responsibilities: Explain services, treatments and procedures. Mediate and resolve client issues. Work cooperatively with the entire spa team to ensure a consistent quality of experience for all clients. Making confirmation calls to guests. Booking appointments for Spa accurately through phone, in person, and via email. Managing voicemails/emails and returning messages promptly. Greeting clients with a friendly smile and demeanor. Oversee daily activities within the Spa. The Candidate: Must be able to multitask in a busy environment. Self directed and detail oriented. Professional telephone and email etiquette. Previous spa experience. You must be available to work mid-week and weekends. Punctual, reliable and confident. Excellent communication skills. Enjoys working with people. In return we offer excellent employee benefits including: Excellent salary available for the right candidate. Sales based Commission Continual training and development Discounted Spa & Accommodation Rates Career progression opportunity Free Staff Meals on shift Refer a friend scheme Complimentary Parking Gym Membership Employment Assistance Programme - a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and general EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.