Restaurant Management

Trump International Doonbeg is a coastalhaven, hidden on a sheltered corner of the Wild Atlantic Way where world-classgolf meets an intimate Spa, amazing food and access to the best activities,culture, heritage and one of the most picturesque settings Ireland has to offerfor conferences, meeting, incentives and special events.Recognised among the best championshipLinks Courses in the world and named best Golf Resort in Ireland by the IrishGolf Tour Operators Association. At the heart of the resort is the IrishCountry house hotel with one of Irelands best Hotel Restaurants, the Ocean ViewRestaurant. And Ocean is a recurring theme, ever present with stunning views ofthe rolling waves and the rugged landscape stretching as far as the eye can seeto the Cliffs of Moher.Recognised as a BEST PLACE TOWORK, Trump International Doonbeg is home to a proud and motivatedworkforce of over 300 staff during high season, offering a world class 5 StarHotel workplace, with the beauty and balance of west Clare living. Job Title: Restaurant Supervisor Department: Food & Beverage Responsible To: Restaurant Manager Main Purpose of Job: To personally provide and supervisethe service of food and beverages to our guests with accuracy and courtesy tothe standard required according to legislation and the internal standards setout by Trump International Doonbeg. Liaises with: CulinaryDepartment, Stewarding, Reservations MAIN DUTIESArrive to work on time, appropriatelygroomed and in the correct uniform.Support the Restaurant Manager inensuring efficient, friendly and professional service within the Trumps RestaurantTrain, supervise and monitor restaurant staff toensure the efficient operation of the Restaurant.Monitor daily operations and liaiseclosely with the Restaurant Manager and the Head Chef to ensure that the TrumpsRestaurant is organised effectively to meet daily business needs.Manage the Food & Beverageservice in the absence of the Restaurant Manager, taking ownership of theoperation to ensure that all guests receive an efficient, friendly andprofessional service at all timesBe fully aware of guest bookings,ensuring there are sufficient resources and staffing levels to meet thebusiness demandsAssist the Restaurant Manager inimplementing cost control and stock control measures.Be actively involved in all aspectsof daily operations in a ‘hands on’ capacitySupervise the service of food and beverages to ourmembers and guests to a five-star standard and support staff in the serving ofbeverages, snacks and meals as necessary.Maintain departmental standards and embrace improvedprocesses ensuring staff are held accountable for performance - conduct retrainingof standard operating procedures as necessary.Communicate our services and facilities to guests asrequired.Have a thorough knowledge and understanding of each menuitem presented to our members and guests.Ensure that the Restaurant is clean, well-maintained andattractively presented.Assist in the service of outside catering andfunctions when required.Solicit feedback from guests concerning food, beverages,service and improvement ideas. Address any customer concerns in a professional mannerand notify management of same.Deliver careful monitoring ensuring that no personunder the age of 18 is served alcoholic beverages and that tobacco legislationis adhered to.Ensure that all guests requests are responded toimmediately.Ensure that all standards and hotel cash handlingprocedures are met. Ensure that all orders are entered into the companyPOS system.Attend weekly meetings or briefings as required byManagement.Due to the cyclical nature of the hospitalityindustry, employees may be required to work varying schedules to reflect thebusiness needs of the hotel which can include day, evening or weekend shifts.Participate in trainingprogrammes as required.  OTHER DUTIES The above is notintended to be an exhaustive list and you will be expected to comply with any reasonablerequests or duties as directed by management. QUALIFYING CRITERIA Previous Restaurant supervisory experience.Knowledge & experience of five-starhospitality an advantage.Good organisational and problem-solving skills.Excellent communication and interpersonalskills.Customer focused.Operates to a very high-quality standard.Positive, can do attitude.Ability to work flexible hours.Ability to remain calm whilst underpressure. Additional languages an advantage. BENEFITS Regularly stocked canteen for meals, snacks and beverageswhile on duty.Staff discounts in our Hotel, Spa & Golf course.Discountedstaff and friends and family rates available in other group properties in theUnited States, and the United Kingdom.Free Carparking.Regular staff appreciation initiatives.Opportunities to develop and grow through assistededucational opportunities.Sick Benefit scheme.Personal locker where required.Opportunity to learn and play golf out of hours plusthe opportunity to invite golf guests at a reduced rate.Use of fitness centre out of season.