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We are currently recruiting fluent Danish speakers to work in Technical Support.This role is an entry-level position as a Customer Support Technical Agent working with Danish Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control.The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolutionDay-to-day duties:Answer incoming contacts via phone, mail and ticket system promptly and professionallyResolve B2B customer queries using the relevant tools and systemsWork to achieve individual and team-specific goalsAssist with mentoring new hiresEssential Competencies:Interested in working with ITGood customer service and communication skillsFluency in English and Danish Friendly and outgoing mannerSalary and benefits:32. Euro salary + 25 percent uplift on Evening/Weekend hoursBonusFully remoteFull training providedCareer progressionCasual social atmosphere
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