.. students. The ideal profile: - You want to pass on your knowledge to new students - You have a school qualification/practical experience/university degree in the subject you wish to teach - You are patient, punctual and a good educator - Like us, you think everyone has something special to share Advantages .. read more
Role Summary: Joining a team of 7 Customer Service Representatives and a Team Lead. The customer service agent is a 'people Person' and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing complaints. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers. Responding promptly to customer inquiries. Handling a high volume of calls Communicating with customers via on the phone, email, live chat, or face-to-face. Acknowledging and resolving customer concerns. Communicating and coordinating with colleagues, as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Skills and Experience required : Gained at least one years' relevant experience preferably in a customer service environment. Have good communication skills with an excellent telephone manner. Have demonstrated a good working knowledge of Excel and Word. Organised, diplomatic and a good team player. A proven ability to work to targets and timelines. Terms: Salary: €27,500 Hours: 37 hours per week - 9:00am to 5:30 p.m. Mon-Thurs; 9:00 a.m. to 5.00 p.m. Fri This position will be based on-site Location: Liosban Industrial Estate, County Galway
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