Customer Support Manager

Customer Support Manager Drive exceptional customer experiences at an Award-Winning food producer! Be the key point of contact, resolve issues, and champion quality initiatives. Your role is pivotal in maintaining their reputation as a market leader in delivering premium, safe products. The Job You’ll work closely with internal teams to drive improvements, support New Product Development and sales on quality and safety matters, and ensure product and supplier specifications meet their high standards. Your role will involve developing and implementing policies and procedures that exceed business objectives and participating in HACCP and Food Safety Management. In compliance, you’ll lead investigations to identify root causes, conduct training on policies and standards operating procedures, and work to prevent no-conformances. The Candidate -2-3 years in a quality role within the food industry. -Knowledge of the meat industry and microbiology is advantageous. -Auditing experience -A confident, professional, and positive attitude. -Flexible, resilient, and eager to learn. -Excellent understanding of food safety and quality standards. The Package -Salary €55,000-€60,000 -Bonus based on KPIs -23 Days Holiday To apply please send your CV to Charlotte Levent, Recruitment Consultant at clevent@agrirs.co.uk We appreciate the interest of all applicants and kindly advise that only those selected for an interview will be contacted.   Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: www.agriRS.com and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit www.agriRS.com or contact our recruitment team on 01905 345 155 or on our international number: 0044 1905 345 155. We are renowned for connecting the finest talent throughout the world with the best brands and organisations.