ER Partner & Investigations Specialist

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the Team:Join the EMEA Employee Relations Team at eBay. We pride ourselves on being thought partners and working collaboratively to drive impact. Ensuring that every voice is heard and every concern is addressed with the utmost of care and professionalism. We navigate complex challenges with a strategic mentality, driving initiatives that not only resolve issues but also enhance the employee experience. Join us and be part of a team that's setting the standard for excellence in employee relations, where your contributions will shape the future of our workplace. You’ll become an integral member of a supportive team, dedicated to forward-thinking employee relations.About the Role:We are seeking a skilled and experienced ER Partner & Investigations Specialist who will report into the Employee Relations Leader, EMEA. They will work on a variety of ER cases and be responsible for conducting thorough employment-related investigations and handle escalations across various countries. This role will play a critical part in ensuring our internal processes remain best in class and our policies remain up-to-date and compliant with the latest employment laws and leading practices.What you will accomplish:Lead and conduct complex employment-related investigations across multiple countries and regions, ensuring a fair, impartial, and confidential process.Prepare and present detailed reports on investigation findings, recommendations, and outcomes to senior management.Maintain accurate and confidential records of all investigations and outcomes.Demonstrate a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information. You must be able to articulate findings to the business in a digestible way so that long-term sustainable solutions can be developed and applied.Provide expert advice on employment relations matters, including disciplinary actions, absence and performance management and conflict resolution. Manage and resolve issues, including but not limited to, harassment, discrimination, and other workplace misconduct. Take high-level escalations when necessary.Conduct regular reviews and updates of HR policies and processes to reflect changes in employment law and best practices. Collaborate with legal, compliance, and other partners to improve processes and policies.Develop and improve investigation protocols and procedures to ensure consistency, efficiency and legal compliance across all regions.Provide mediation and early intervention solutions.Lead internal process improvement initiatives to enhance the efficiency and effectiveness of HR services.Educate and mentor management on investigation techniques, employment law, and leading practices in employee relations.Support and action individual or collective redundancy cases.What you will bring:Bachelor's degree or equivalent experience in Human Resources, Law, Business Administration, or a related field. A Master's degree or relevant professional certification (e.g., CIPD) is preferred.Demonstrable experience in employment relations, with at least 1 year specifically in an investigations' role.Experienced in Ireland and UK employment law. Experience in other EMEA countries is beneficial such as France, Italy, Luxembourg, Czech Republic.Experience running cross-country investigations and working in a distributed team.Demonstrable track record of successfully handling complex employee relations cases and conducting sensitive investigations.Excellent analytical, problem-solving, and decision-making skills.Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels within the organisation.High level of discretion and ethical judgement in handling confidential information and sensitive issues.Experience in conducting facilitation and/or mediations.Ability to work independently and as part of a team in a fast-paced and changing environment. Agility within role is important.Work Environment: This is a hybrid role based in Dublin, requiring both in-office presence and the flexibility to work remotely. Occasional travel to other offices or regions may be required.Location: Dublin (Hybrid Role)#LI-ML1Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.