IT Deployment Technician

  • Dublin
  • Computercare

ComputerCare is currently looking for a skilled IT Deployment Technician to join our team at our operation in Dublin 4. We seek a technician who can support our clients’ asset management and inventory systems through device management, deployment, shipping, and maintenance. We have a great working environment, a comprehensive benefits package, and the opportunity for continuous development. We invest in your growth within the company and industry.

This role will be responsible for executing client requirements in provisioning and deployment services with a high focus on asset management and systems access for a multitude of clients. You will focus on multiple clients' requirements of systems access and asset management.

What you will do :

  • Manage asset deployment and redeployment, including provisioning of devices
  • Validate that each image meets the customers’ requirements and internal quality guidelines
  • Partner with internal Hardware Repair Technicians to coordinate any hardware warranty and non-warranty repairs
  • Facilitate shipping and receiving processes for certain client assets coming to and from worksite locations
  • Partner with other departments within the organization to troubleshoot and support client needs
  • Maintain a detailed report of asset transfers and general Inventory management of client assets including an assets life cycle
  • On-boarding and off-boarding of hardware and operating systems
  • Conduct asset inventory through cycle counts bi-weekly
  • Other duties as assigned by supervisor and manager

Must Haves :

  • 1+ years’ experience in ITAM (hardware repair, inventory, logistics, AV, etc), or qualifications relating to the field
  • 1-2+ years of experience in Customer Service or Customer Relations
  • Understands and excels in working within deadlines
  • Detail-oriented and able to multi-task between projects
  • Bring a positive attitude, and contribute to the entire team and service department through the flexibility and willingness to jump in where needed
  • Committed to staying current on technology and procedures
  • Comfortable with written and verbal communication
  • Reliable and maintains regular and punctual attendance
  • Ability to lift 20kg

Nice to Have :

  • 1+ years experience in Shipping & Receiving
  • 1+ years experience in a Warehouse environment
  • Experience working with NetSuite
  • IT Logistics experience
  • Data Entry

Benefits :

  • Opportunities for continuous development and upskilling
  • Fully comprehensive health and dental benefits
  • Pension and wellness benefits

Come join our team at ComputerCare!

Job Types : Full-time, Permanent

Pay: From €39,000.00 per year

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations: Employees are required to be fully vaccinated for COVID-19.

Ability to commute/relocate:

  • Dublin, CO. Dublin D04: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • ComputerCare requires that all employees are fully vaccinated (including the 1st booster, once eligible) against COVID-19. Is this something you are willing/able to comply with?

Work authorisation:

  • Ireland (required)