Regional Business Unit Manager Orthopaedic Sales, Recon & Mako

  • Galway
  • Uniphar Medtech
Closing Date for Applications is Thursday 10th October 2024 The Regional Business Unit Manager will lead and develop the Joint Replacement team in desired region. S/he will have responsibility for the development and performance of all Joint replacement sales activities. S/he will manage and direct the sales team and clinical support specialists and provide leadership towards the achievement of maximum profitability and growth in line with the company vision and values. There is a requirement to establish plans and strategies, which will assist in the expansion of the customer base in the region area. This role reports to the Business Unit Leader – Joint Replacement Overview of Role: Management of Team Members – managing the daily activity of the sales specialists and clinical assistants.  Assist in the development and training of all new people within the region.   Responsible for active communication of the company direction and disseminating this strategy down to all team members in the region.  Act as the first point of contact and resolution for any employee issues or concerns.  Act as liaison between regional members and Director of Sales. Driving for Results – The Regional Business Unit Manager must ensure the daily activity of the team is focused on results.  The Regional Manager must ensure the team is meeting with customers daily, but also to analyze and make judgments and adjust their schedules to ensure the best possible time management and resources. Setting Objectives – This includes an awareness of current trends and a thorough understanding of the current market and clinical environment.  The Regional Business Unit Manager in consultation with the Tekno Management Team will help set the business priorities and make daily operational decisions to ensure our agreed direction is being actively pursued. Business Development and Enhancing Sales – This includes an ability to continually strive to grow the business and enhance the service offering to existing and new customers. Internal/External Relationship Management: Ensure that the team meet all activity standards for customer calls, appointments, presentations, proposals, and closes.  Delegate authority and responsibility with accountability and follow-up.  Set examples for sales team in areas of personal character, commitment, organizational and selling skills, and work habits.  Conduct regular coaching and counselling with the team to build motivation and ‘relationship’ selling skills. Maintain contact with all customers in the market area to ensure high levels of customer satisfaction. Strategic Influencing – The ability to meet with key decision makers within the healthcare sector and to have the skill set to directly influence these decision makers. It is vital that the Regional Sales Manager has the ability to understand the needs of the senior managerial and clinical decision makers within the various hospitals and ensure the Sales team and clinical assistants are delivering solutions which address the current needs of our customer base. Main Responsibilities: Business Development and Sales Enhancement for the Region Managing Sales Team and clinical assistants in the region Managing Customer Relationships and addressing and meeting needs of Surgeons training requirements. Attending relevant Orthopaedic conferences both at home and abroad Accurate Budgeting and Forecasting Meeting Sales objectives as determined by the Strategic Plan. Participate in the Strategic Planning process twice yearly. Managing sales team’s appraisals and setting relevant KPI’s Respond rapidly to Sales issues. Assist Sales Team and Clinical Assistants with the preparation of proposals & presentations. Develop relationships with Suppliers and enhance our business partnerships. Interact and communicate with other Regions. Requirements Qualifications: Education/Experience Previous experience in sales management is preferable. Good educational background, graduate caliber, or relevant clinical qualification Extensive experience in all aspects of Customer Relationship Management Proven Field based experience in medical sales or relevant clinical/technical field-based experience and track record of achievement of targets Willingness to travel and work in a global team of professionals. Proven leadership and ability to drive sales teams as well as ability to develop sales teams. Strong interpersonal skills: Customer focused with strong influencing skills. Good administrative and IT/computing skills Commercially aware. Able to manage a complex business. Well organised Self-motivated team player. Tekno Surgical Established in 1996 and based in Dublin, Tekno Surgical is a leading provider of Orthopaedic implants in Ireland. Tekno Surgical also has an extensive portfolio covering a wide range of specialties from Maxillofacial, ENT, Surgical Power Tools, Neuro, Interventional Pain, Biologics, Robotics, Navigation, Theatre Disposables, Microscopes, Endoscopy, Surgical Instruments, Electro Surgical, Hospital Furniture, Plastics & Aesthetics and Theatre Installs. Tekno’s customer base includes all Public & Private Hospitals in Ireland. Revenue is c.€75M p.a. and growing.  Tekno Surgical’s mission is to provide best-in-class service across all its specialities ensuring its customers receive a level of service that not only meets but exceeds their expectations. With over 140 employees, the team comprises Clinical Sales, Technical Support Services, Customer Care, Warehouse, Procurement, Logistics, Loan Kits, Marketing, Quality Compliance & Sustainability, Clinical Training and Projects, enabling Tekno to fully represent global leading manufacturers within the Irish market. Business website: http://www.tekno-surgical.com/ Tekno Surgical is a business within the Medtech Division of Uniphar Group. Uniphar Medtech Uniphar Medtech comprises 10 businesses across 21 markets and is the medical device arm of the Uniphar Group. Uniphar Medtech represents global leading medical device manufacturers across a multitude of specialities. We train, we educate, and we support our customers through dedicated clinical specialists across Sales & Technical Service, Clinical IT, Clinical Applications, Training and Education and Customer Service. We are more than a distributor; we are a total solutions provider. Each of our businesses compete under their individual brand identity and respective specialities. Uniphar Medtech is the umbrella structure for all 10 brands and in addition incorporates our centralised support functions across Quality and Compliance, Logistics, Warehousing, Operational Excellence, Marketing, HR, Finance & IT. Business website: https://www.unipharmedtech.com/ Uniphar Medtech is a Division of the Uniphar Group. How we’d like to work together Our core values, titled our Medtech Mindset, guides our culture and work environment: We Go Forward Together: We operate as a unified team, leveraging diverse specialties to make swift, collaborative decisions and embrace progress over perfection. We Take Our Business Seriously: We prioritise compliance and risk management to ensure the best outcomes for our patients and partners, supported by our innovative portfolio and commitment to sustainability. We Deliver Exceptional Results: We focus on quality, customer satisfaction, and commercial success to achieve outstanding results for our patients, customers, and business. If you have similar values and are passionate about making a meaningful impact, we invite you to join our team and help us drive forward together. Uniphar Medtech is an equal opportunities employer