Technology Resilience Associate

Role DescriptionWe are looking for a self-motivated and trusted individual to play a key role in the delivery of the team's objectives. Works with a sense of urgency, ensuring they and others on which they are dependent, effectively prioritize and complete their work within deadlines and to appropriate standards. Takes responsibility for own actions and results. Listens to and visibly acts upon feedback and is prepared to provide feedback to others to ensure delivery of high-quality results. Consistently monitors the quality of assigned products and services, the efficiency and cost-effectiveness of processes used to produce them. Guides others and is a role model for goal achievement encouraging teamwork and cooperation. Shows commitment and support to colleagues; develops them by sharing knowledge. Takes accountability for making decisions within the scope of their role, respectfully refers decisions to the appropriate person when out of scope. Shows conviction when communicating viewpoints and adapts style to meet the needs of others. Can articulate a clear understanding of the overall departmental direction, how their role contributes, and the relation of both to the overall objectives of SMBC Americas. Role ObjectivesConduct Technology Resilience assessments for applications and infrastructure; identify resilience gaps; track and report on remediation progress and other Tech Resilience Key Performance Indicators. Support Return on Investment/Business Case analyses to justify Technology Resilience investments. Maintain plans for and oversee Technology Resilience efforts supporting critical applications and important business services across regions and group companies. Manage Tech Resilience working group to enable oversight of TR related initiatives. Support build-out of Tech Resilience processes. Work with Application Owners and Infrastructure SMEs to understand and improve resilience. Support Technology Resilience training efforts.Qualifications and Skills Three to five years of experience in Information Technology, Disaster Recovery, Business Continuity, Risk Management, and Project Management. Proficient in Tech Resilience planning, implementation, and continuous improvement. Possesses an understanding of the firm’s technology systems and offerings. Relevant knowledge of information technology, auditing, controls and regulatory guidelines. Rigorous analytical skills with experience with Risk Assessment and Management processes and ROI analysis. Familiarity with Disaster Recovery, Business Continuity, and Crisis Management disciplines, including Incident Command System concepts. Experience working in the financial banking industry or related fields, with familiarity of US financial institution regulatory entities and standards. Undergraduate degree in Business Management, Information Systems or related fields of study; desirable certifications: CBCP (Certified Business Continuity Professional), CISA (Certified Information Systems Auditor). Proficient in Microsoft Office and expert in Microsoft Excel. Outstanding writing, presentation, listening and project management abilities. SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.