Digital Investigations Manager

Division overview  Wholesale  ComReg's Wholesale Division is responsible for the regulation of certain wholesale electronic communications markets (fixed/mobile telecommunications, broadcasting transmission) in Ireland. ComReg is required to conduct periodic market reviews of such markets in order to assess the extent of competition within them and to decide whether regulatory intervention is required. The Division will impose obligations on any operator with market power obligations to provide access to its network to other operators. It also oversees the implementation of these obligations including using ComReg's legal powers to enforce them. Additionally, ComReg has responsibility for ensuring compliance with competition law in the electronic communications sector basis. The role and responsibilities  Role Overview: The Digital Investigations Manager will lead the newly established Digital Investigations team within the Wholesale Compliance and Governance unit, which is responsible for compliance investigations and enforcement. This role involves managing the handling and analysis of digital evidence, overseeing digital evidence review platforms, and ensuring the integrity and security of all forensic processes. The manager will also provide digital investigation expertise to the broader Compliance and Governance team. Reporting directly to the Head of the Compliance and Governance team, the Digital Investigations Manager will have one direct report. Key Responsibilities: Technical Expertise and Support: Provide expert digital forensic support to investigative teams, assisting in the analysis and interpretation of digital evidence. Serve as the primary point of contact for technical enquiries related to digital investigations. Evidence Handling and Management: Oversee the collection, preservation, and analysis of digital evidence, ensuring compliance with legal and organisational standards. Develop and implement protocols for the secure handling and storage of digital evidence. Digital Evidence Review Platforms: Manage and maintain digital evidence review platforms, ensuring they are up-to-date and functioning optimally. Train and support investigative teams in the use of digital evidence review tools and technologies. Collaboration and Communication: Work closely with investigative teams to integrate digital forensic findings into broader investigations. Communicate technical findings and recommendations clearly to non-technical stakeholders. Quality Assurance and Compliance: Ensure all digital forensic activities adhere to industry best practices and legal requirements. Conduct regular audits and reviews of digital forensic processes to maintain high standards of quality and integrity. Continuous Improvement: Stay informed about the latest developments in digital forensics and incorporate new tools and methodologies as appropriate. Foster a culture of innovation and continuous improvement within the digital investigations unit. Qualifications and Experience required  Essential: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Digital Forensics, or a related field. Extensive experience in digital forensics, including evidence handling and investigation support, ensuring that all methodologies are legally defensible and robust enough to withstand rigorous scrutiny in litigation. Strong technical skills with experience managing digital evidence review platforms. Practical experience in acquiring, extracting, preserving, and managing digital data from a variety of technological environments, including platforms such as Microsoft and Google, with a focus on maintaining chain-of-custody and data integrity. Ability to work collaboratively with diverse teams and manage multiple priorities effectively. Desirable: Master's degree in a relevant field. Professional certifications such as Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or Certified Forensic Investigation Practitioner (CFIP). Other recognised Irish or EU-based certifications in digital forensics and information security. Experience in providing expert witness support for litigation. Familiarity with the latest digital forensic tools and methodologies. Core Competencies & Skills for the Role  In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas: Analytical & Critical Thinking: Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.  Technical Knowledge & Continuous Improvemen t:- Possesses a command over the technical and professional skills for a particular discipline. Keeps an open mind. Demonstrates commitment to continuous improvement.   Decision Making & Judgement: Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.   Ownership & Accountability: Applies professional ethical standards. Takes responsibility for work activities and personal actions. Follows through on commitments. Acknowledges mistakes and learns from them. Maintains effective interactions with outsourced service providers.   Communicating & Influencing: Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.   Planning and Organising: Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.     Our Package We are offering an attractive package:  Salary €84,531.22 - €105,680.24 * (Pay increases will be awarded annually subject to satisfactory performance) Dublin city centre location - IFSC Blended working environment - 2 days a week in office (flexibility for more days may be required depending on business needs) 28 days Annual Leave per year increases with service Fully paid Maternity, Paternity and Parent's leave Income protection scheme Education assistance and Training Opportunities  Professional membership fee pay Attractive pension scheme  ComWell Wellbeing Programme Travel tax saver scheme, Access to Cycle to Work Scheme Access to Employee Assistance Programme Access to a members run sports and social club *(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.) Please Note (1) We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities. Please let us know if there is any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process. Please Note (2) ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact - if you are represented by an agency.