Electronic Health Record Business Intelligence Developer

Electronic Health Records Business Intelligence Developer (Training provided) - LetterkennyOptum, the fast-growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernizing the health care system and improving the lives of people and communities.Serving virtually every dimension of the health system, we work with a diverse set of clients across countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.About the RoleDo you have a background in reporting or data visualizations? Ready to kick-start a rewarding career in healthcare technology? At our newest Electronic Health Record Centre of Excellence in Letterkenny, Ireland, we're assembling a dynamic team committed to revolutionising the healthcare industry. Our mission is simple: to make the healthcare system work better for everyone. Here, you'll collaborate with some of the brightest minds in the field, and what's even more exciting is that prior Epic / electronic health records experience isn't necessary!We're building a cutting-edge electronic healthcare records and analytics services capability, harnessing the collective expertise of our clinical, consulting, delivery, technology, and operations teams. When you join our team as EHR Reporting Analyst, you'll embark on a comprehensive training programme that equips you with the skills and knowledge needed to excel in your assigned area. You'll become a vital part of our efforts to enhance healthcare technology and improve patient care.We’re interested in individuals with experience handling and manipulating data and building reports, ideally with Microsoft SQL Server and visualisation skills (Tableau, PowerBI or similar). Strong candidates will be able to demonstrate self-motivation and team collaboration. Epic training will be provided. Most importantly, our team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. Please note: There would be an initial training program on joining where there may be an expectation to work adjusted hours, depending on trainer location/availability. Following this, hours would be standard local hours with a need for some flexibility when working with US clients.Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model. Primary responsibilities of the Electronic Health Record Reporting Analyst: Creating solutions out of Epic data repositories such as raw extracts, visual reports, and dashboards sourced from Microsoft SQL Server databasesUtilizing SQL to create new solutions, modify existing content, and distribute the data to users and third-party vendorsReceives and documents formal requests from customer including specifications (layout, calculations, data source, etc.) Evaluates requests for completeness and if needed works with customer to finalize requestAids in the development of complex operational and project-related reports including analysis, design, documentation, versioning development, configuration, testing, implementation and ongoing support for Epic Cogito (Clarity and Caboodle)-based reportingAssists in the providing of technical direction, guidance and analysis during project development and accomplish all required formal sign-offsAssists with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data models.Analyse customer reporting inventory and identify opportunities to consolidate, optimize, or decommission reports that are no longer neededProvides technical/clinical workflow consultation including application configuration. Reviews, analyzes, and evaluates systems needs to develop recommendations for customersThe BI Developer may create new reports, using third party report writing tools to display Epic dataConfigure and test Epic-released foundation reports and dashboardsReview peer reports for data accuracy and efficiencyCommunicate effectively with report consumers to explain the data and the logic behind it You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.Required qualifications: • Proven background in building reports and/or data visualizations• Prior experience on Microsoft SQL Server or other relational database platform• Reporting tool experience or certifications (Oracle, Microsoft, Tableau, Qlik, SAS, Cognos, etc.)• Ability to troubleshoot technical issues with reports, including reviewing scripts and database issues• Experience in facilitating meetings and feedback sessions, to enhance reporting and implement process improvements• Proficiency with Microsoft Office Suite (Excel, PowerPoint and SharePoint)Preferred qualifications:We value a diverse range of skills and experiences. While any of the following qualifications are desirable, they are not mandatory for this role. Candidates from varied backgrounds are encouraged to apply. • Experience with Microsoft Project and/or Visio• Ability to demonstrate cross-team communication and leadership skills• Degree in Data Analytics, Business Analysis or similar• SQL server certifications• Experience gathering and documenting business requirements• Experience designing, creating, testing and implementing complex reports using SQL Management Studio, ETL, SSIS, SSRS, etc.Please note you must currently be eligible to work and remain indefinitely without aany restrictions in the country to which you are making an application. Proof will be required to support your application.All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © Optum Services (Ireland) Limited. All rights reserved. #RPO #EHRIRE #EHRAD