Customer Service Host - Dublin

Role ​- Customer Service Host  Location​ - Dublin Duration - March 2024 - June 2024 with the possibility to extend or go permanent Salary ​- € p/h Are you ready to rethink your routine? We’re looking for a full-time customer service host to join our sparkling new flagship Dublin counter for opening. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best through excellent customer service, adapting your style to suit the needs of those you’re talking to. You will be responsible for greeting customers, offering advice on products and services and supporting our Makeup Artists with their sales.  Welcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. The Role  Your daily to-dos might look like this: Interacting with all customers, ensuring that you deliver the Trinny London Match2Me experience to all, as well as promoting our services Hosting our customers between two sites, from arrival on counter to service with our Pro Makeup Arists Delivering impeccable customer service, sharing your knowledge with each customer and directing to our Pro Makeup Artists when necessary Assist in maintaining standards of our visual displays and merchandising, ensuring the stock is constantly replenished Supporting our Pro Makeup Artists to ring customer sales via store tills and Connect Pos, helping to reach daily and monthly sales targets  Embody Trinny London’s brand and style, priding yourself on knowing that your customers are returning back to you and the team Ability to work in a fast-paced environment to achieve and exceed KPIs.  Staying up to date with the latest skincare and makeup trends, working with the Education team to improve your product knowledge Requirements These skills will help you go far in this role: Experience in a retail or hospitality position Passionate for makeup and skincare Experience with customer relationship management and data capture targets would be beneficial Adaptable and confident with an ever-changing, fast-paced and high-pressured environment Positive and can-do attitude Comfortable and motivated by working towards and exceeding targets and KPIs Punctual and flexible to work retail hours, including bank holidays and weekends Personable with a customer-centric mindset We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. Benefits Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.