Branch Manager - Ballina

BestDrive are experts in automotive parts repair including tires, brakes, exhausts and much more, as well as offering a robust car servicing and Pre-NCT checking facility. With over 30 branches across Ireland we are a Continental Company. We aim to be fully digitized offering the best technical/software equipment available on the Market. BestDrive are also leading the way in the service, maintenance and tyre replacement for EV and Hybrid cars. We have comprehensive training, including a fully equipped training facility to enhance careers within the motor industry. Job Purpose:        The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets within his/her branch. Key Tasks Required:   Operational Management   O Planning, organising, staffing, directing and controlling of all branch staff O Maximise the branch's potential by ensuring all branch and financial targets are met O Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management O Maintain all costs within targeted figures O Regularly review all costs and look for opportunities to reduce O Ensure all stock is maintained and regularly audited 2.     Staff Management       O Identify recruitment needs within budget and process with support from Human Resources Department O Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance O Coach and motivate branch staff to ensure they meet business demand and targets set O Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager 3.     Business Development   O Promote at every opportunity to existing and potential customers the range of services that we provide O Develop relationships with existing and potential customers to retain and grow branch business O Bring forward ideas/suggestions for new products or services that could generate additional revenue O Responsible for entire branch performance reporting weekly sales to area manager 4.     Quality Management   O Responsible of the housekeeping of the branch O Responsible for staff uniform compliance O To deliver excellent customer service at all times (phone/face to face) O Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time.   5.     Health and Safety Management    O Ensure full compliance by all floor staff with health and safety/environmental policies and procedures O Ensure full compliance by all floor staff with safety/environmental legislation.                                                                                                                                                                                                                     Promote and be a role model for safety in the Branch   O Report all breaches of safety policies/procedures and legislation to the Branch Manager      Essential - you must have motor industry knowledge Benefits Twenty Three days annual leave Branch Margin Bonus Q Bonus Company Branch Vehicle EAP program Sick Pay Scheme Company Pension Bike to work scheme Uniform provided