Salesforce Analyst

Salesforce Analyst Job Type: Permanent Location: Letterkenny – Hybrid (2 days onsite per week) The Role As a Salesforce Analyst, you will join our growing team for a new and exciting opportunity. We are building a cross-functional team in the Letterkenny GDC to enhance an existing partnership and create a near-shore presence to support the US market. Key Responsibilities: Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.Manage various salesforce projects, including gathering information, planning, and executing projects.Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications).Work with the design team to ensure that the most significant business operations are addressed.Educate and promote CRM standard procedures to guarantee that the solutions produced are highest in class for the business’s overall strategy and ethos.Create a requirements management strategy for the project, which describes, the process for elicitation, documentation standards, and formats.Plan and monitor scope by ensuring that needs are within the SOW’s scope and communicating any variances for inclusion in the change control process.Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.Maintain a functional grasp of the business requirements and project solutions.Collaborate with cross-functional teams to build sustainable applications. Your Profile: Key Skills/Knowledge/Experience: Familiarity with the backlog grooming process, attributes, review, and approval process. Experience in Financial Services Cloud, Lightning Web Component (LWC).Good working knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients.Working knowledge of Scrum, Agile, DevOps, and technology such as Auto Rabbit and Gearset.Salesforce implementation experience across the whole Software Development Lifecycle (SDLC). Educational Qualifications and Certifications A bachelor’s degree is required, with a degree in business, information systems or computer science preferred, although relevant experience may be substituted in lieu of a degree at management’s discretion. Candidates should hold appropriate RTWs for Ireland i.e. Stamp 4, Irish/British/EU passport. For more information please apply here or contact Agnes Reena/ Contact: eir evo / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo / itContracting apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with eir evo / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo / itContracting.Ref: ITC SkillsSalesforce Analyst