General Manager

The Role: We are looking for an experienced Hotel Manager to manage all aspects of the Athlone Springs Hotel operations, continuing to develop a very strong dedicated team, ensuring top quality food, fantastic facilities, clean and well-presented rooms and guest areas, topped off with exceptional service throughout the hotel. Reporting to: As the General Manager of The Athlone Springs Hotel you will report directly to the Managing Director & Group General Manager for S Hotel Group. The Person: A proven track record as a senior manager is essential, ideally in a similar type of Hotel environment, with a particularly strong emphasis on F&B and financial awareness. The successful candidate will have a hands-on approach and must demonstrate exceptional communication and leadership skills coupled with clear business acumen and an in-depth knowledge of all aspects of hotel operations The Hotel: Athlone Springs Hotel & Leisure Club is located on the outskirts of Athlone Town, 5 minutes from the town centre. Boasting 68 bright and spacious bedrooms, extensive leisure facilities including a 20 meter swimming pool, modern conference facilities including Clonellan Suite, with ample free car parking on site. Food and beverage is a significant part of the business with The Cedar Brasserie & Bistro and lobby area recently refurbed and boosting an exceptional food offering, which is expanded to out outdoor dining area, the Secret Garden, during the summer months. The hotel was recently awarded a gold medal in the Failte Ireland Employer Excellence programme along with being certified as a Great place to Work, demonstrating the commitment to creating a positive work environment for the team. One of Six properties within the S Hotel Group. In S Hotel group we invest in people, providing clear professional growth including team and management development. We believe great hospitality is provided by great people! Key Responsibilities include: As General Manager you will be responsible for ensuring each area within the hotel achieves agreed KPIs through adopting a strong business-led approach with the delivery of consistently high customer service, and people friendly methods. A summary of the key responsibilities are set out below: Lead the team by having a clear vision, inspire change and promote direction to ensure the hotel is the best it can be in terms of customer experience and business performance. Enjoy and thrive on working in a fast paced environment be highly motivated and energetic. Be part of the team, a hands-on leader, driving from the front. Have a high level of attention to detail and excellent communication skills. Maintain a positive community image and remain current on local business trends. Represents the hotel in a professional fashion and is the face of the hotel Lead the management team to ensure hotel service levels are maintained, improved and exceeded at every given opportunity. Implement ideas and knowledge to all aspects of the hotel operations, including rooms & revenue, leisure, corporate, conference & weddings as well as a strong food & beverage background Work with all departments HOD''s to constantly raise the standards of the hotel Meet all set targets in relation to meeting and deadlines. Be focused on high service standards, with a strong financial acumen and an ability to drive sales/profits. The overall day to day running of the hotel as a profitable business across every department whilst maintaining a high standard for our guests. Responsibility for the overall financial performance of the hotels annual budget and the setting of departmental revenue and performance goals. Contribute to the setting of setting of standards across the wider group. Implement group standards as agreed with the senior management team. Monitoring costs to optimise profit conversion and deliver the planned budgets. Attain projected revenue and profit levels, achieve guest satisfaction goals and ensure maintenance and security of hotels physical assets Setting and achieving targets with staff and management in order to achieve the optimum sales levels while ensuring that operational costs are kept as low as possible. Coaches and counsels the HODs to a state of professionalism and accountability, whilst encouraging staff development to management through positive practices, ongoing feedback and a culture of respect and positivity Develops/updates the Hotel Business Plan, and monitors financial performance. Administers company policies and procedures. Ensuring that the required staffing levels of the hotel are always met and to maintain operating standards. Implementing company operating standards in relation to suppliers, excellence Service, Hotel presentation & customer service. Regularly appraisals of the performance and development of all Managers. Work with the EHO to develop a positive relationship, that reflect positively on the hotel Ensuring the hotel is in compliance with employment laws, licensing laws, health and safety and other statutory regulations. Ensure all Health & Safety Procedures are implemented to the highest standards & take responsibility for the health, safety and wellbeing of Guests, staff & Suppliers. To provide assistance at other Group properties as required. The Ideal Candidate Proven leadership experience ideally in a 4 Star environment, ideally in Deputy General Manager/General Manager role. Demonstrated ability to drive revenue growth, manage budgets, and maintain the highest standards of quality and service. A passion for curating exceptional guest experiences and an unwavering commitment to excellence. Outstanding interpersonal and communication skills to inspire and lead a diverse team. Up to date on hospitality trends and a commitment to implementing innovative strategies/processes. Benefits : The So Hotel Group is an awarding company to work for. We are very proud of our team and value their commitment to creating positive experiences for our guests and colleagues alike. Some benefits employees of S Hotels enjoy are as follows: The provision of ongoing training and development opportunities Employee Recognition Awards Free car parking Career enhancement/progression opportunities Group Employee Discount Scheme Free Meals on duty Complimentary use of The Leisure Club Bike to work scheme Employee Assistance Programme Skills: Leadership Communication problem solver Strategic Planning Customer Care Team building Adaptability