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Title: Engineer, IT Job ID: Location: Digital Hub, SG Description: Overview The Senior / Engineer IT is the IT officer responsible day to day operation of Premise Exchange and O services for ST Engineering. Ensuring high-availability and uninterrupted 24/7 messaging services for the company. The role will report to the Messaging and Mobility Manager. Responsibilities as follows: Effectively providing day-to-day Microsoft on-prem Exchange, Exchange Online, Intune, Boardpaper and SMTP email operational support to internal customers covering all Servers, Backup and Mail Relays Daily monitoring and acting on alerts. Provide support to BoardPaper and BOD Provide second level end user support/managing ticket queue. Support regular upgrade and security patching of the servers, appliance, equipment and application Prepare monthly report and statistics. Conduct regular upgrade and security patching of the servers, appliance and equipment Support Projects such as Migration and Intune Deployment. Required Knowledge & Skills Good working knowledge of Exchange and O Good working knowledge of MDM Intune. Experience with working directly with vendors on new features and roadmaps. Ability to identify / prioritize tasks and work independently without micromanagement. Excellent written and interpersonal communication and documentation skills. Working location at Ang Mo Kio / Seletar (hybrid work arrangement applies)
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