Senior Sales Executive Person - Dublin

  • Dublin
  • The Wright Group
The Wright Group is currently seeking a passionate and dynamic Sales Executive professional who prides themselves on their ability to deliver extraordinary levels of customer service and provide creative experiences for our guests. The correct candidate will join our fantastic well established Sales team. Get to know your new company: https://thewrightgroup.ie/   Duties & Responsibilities :   Manage the group's central reservation phone line. Assist and advise customers who are looking to book one of our venues. Process deposits and send booking confirmations. Upsell where appropriate, informing customers of additional services/options. Provide support to customers who may need to amend or cancel a reservation. Answer any customer queries relating to their booking when necessary. Reconfirming bookings when required. Work closely with the Group Sales manager on initiatives to increase bookings and drive new business. Monitor, review and report customer feedback from various channels e.g. social media, google and TripAdvisor Tourism and hospitality background Minimum 5 years in sales and similar role B2C sales Target & results driven Solicit new and existing accounts to meet and exceed revenue goals Develop new clients for our food services and explore different channels for same - private, corporate, retail opprotunities Create new revenue streams through creative thinking and looking at innovative implementations Identify new business with local and tourist market Attend local chamber meetings Competitor Analysis Develop sales collateral Passionate about providing amazing experiences   Education, Qualification & Experience Requirements : Previous experience is desired with a minimum of five years' experience, ideally within the hospitality industry Must have gift of the gab and be money hungry! Computer literate with excellent presentation skills Proficiency in English language is essential, both written and oral Knowledge of Collins booking system would be a bonus (training available if required) Own transport is necessary as traveling will be required for this role   Knowledge & Competencies The ideal candidate will have a customer and service oriented attitude, backed up by a proactive approach and a strong drive for results. In your daily business, you should show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You should have a record of accomplishment in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies: Understanding Hospitality Operations Effective & Prompt Communication Understanding the Competitive Market Place The ability to develop a positive, productive working relationship with an already established Team Adaptability Customer Focus Motivated and Pro-Active A strong work ethic   Benefits: Competitive salary Staff fun days out Complimentary meals whilst on duty Employee Discounts Career Development Training Employee Social Events EAP % off venues