Customer service representative

  • Dublin
  • Guinness Storehouse

New Roe & Co Distillery - Temporary Positions Available

Here at Guidant IRC we are looking to build a team of support staff for the brand new Roe & Co Visitor Centre in the heart of St James' Square. We are seeking people who will thrive in an ever changing fast-paced environment, excel at providing a world class customer service, and who are truly 'made-of-more'.

In Jan 2017 Diageo announced a move to enter the Irish whiskey market with the launch of Roe and Co Premium Blended Irish whiskey and a €25M investment to revive the 1950s Guinness Power Station at St. James's Gate into a new Urban Distillery with Malt whiskey at its heart.

Building an Urban Distillery in the heart of the original Golden triangle in Dublin, we need to create lifelong advocates in the visitors to the distillery. We're looking for distinctive candidates who will welcome people to the home of Roe & Co, driving the business agenda with an entrepreneurial spirit and dedicated eye to deliver a world-class experiential home.

We have a variety of role available. From retail staff to Flavour Room Assistants, if you have an excellent level of customer engagement we'd like to hear from you.

Additional experience we'd find useful:

  • Front of house Experience
  • Catering
  • Retail
  • Hotel/Tourism
  • You are the ambassador for Roe & Co ensuring excellent standards; welcoming and engaging with distillery visitors and ensuring they receive courteous, friendly and professional assistance at all times.

    If you are that person we make this commitment: we will help you unlock your individual genius and do the best work of your life. It won't be easy. You will be challenged, tested and stretched but always deeply fulfilled.

    For these temporary positions, we need people who not only embody all of the skills, but are willing to work flexibly across Monday - Sunday and do a range of hours each week. This role requires candidates to be on-call at times over the busy periods (weekends and public holidays mostly, but there could be other times in the year too)


    Qualifications and experience required

  • Leaving Certificate or equivalent
  • Catering experience
  • HACCP and Manual Handling certified
  • Staff canteen